The above 20 second video was meant to direct youtube viewers here, and to [this OpEd News post].
I intend on researching the possibility of producing a documentary on GEICO. I wish to see if their actual business practices resemble what is spouted out in their numerous, simultaneously, nationally run, commercials. There are allegations they are even unwilling to pay, partially pay, and/or fully pay medical bills of those injured, and not at fault, for their injuries, where GEICO is the party allegedly responsible for paying. Please contact me if you would like to provide evidence on GEICO, good or bad.
My email is: firstname.lastname@example.org
I'm also willing to talk to those willing finance, help produce, and distribute a production. The production and/or private investigation might involve other insurance companies. Does GEICO's actual service match what they claim in commercials? We'd like to know.
Is this typical of how GEICO operates?:
"I was rear ended last Dec. the woman who hit me and her insurance comp. (gieco) acknowledged full fault. My car was totaled, I have what they call soft tissue damage and saw docs for 8 months, and will probably forever require a chiropractor (no pre-existing injuries). I hired an attorney because I didn't know what else to do. Today he spoke with me and said I should expect between 1-9000 dollars! This seems pitiful considering all the months of docs and back spasms. however he says going to court is risky and could end up costing me $. My medical bills alone are in the 10,000 range, not to mention future expected costs. Should I seek a second opinion? Do I risk court with ''soft'' tissue damage? I'm so confused and I feel this is so wildly unfair but that I have almost no recourse. I wasn't expecting a huge settlement, but I was expecting my medical bills to be paid and compensation for my ongoing pain. Is this the norm?
Category: Personal Injury Law and Tort Law
State(s), Country: FL (FL), US
The above [found here]
Wikipedia Geico definition [found here]
G.E.I.C.O., "The Government Employees Insurance Company", do they act like the current US Government? They have the word "Government" in their name. Are they predatory?
We'd like to have answers and then present the findings in a film. We'd also like to be in contract with insurance commissioners and/or State Attorney Generals in possibly all US States and in any areas covered by GEICO. We would also like to present finding to Congress and the US Senate at hearings in Washington, DC. We believe that the system could be made fairer, less expensive, and better serving.
There definitely is a problem with the length of time and the hassles involved just getting compensation for injuries. Lost wages occur in real time. How much is this harming families, children, and the economy nationally right now? Maybe proposed legislation needs to be put in front of Congress and the US Senate. Maybe there needs to be a special hearing. If there is evidence of wrongdoing maybe the evidence needs to be collected and presented as a single package for presentation to a US Attorney, the FBI, and/or the US Department of Justice.
-Steven G. Erickson
mailing address given upon request
* * * *
* * * *
From the Consumer Reviews by Company blog:
"Additional information about Geico. Geico is an acronym that stands for Government Employees Insurance Company. It was founded in 1963 originally as a company that provided auto insurance directly to federal government employees. The company provides different kinds of auto insurance policies and work under its main slogan that looks like: "Fifteen minutes could save you fifteen percent or more on car insurance." The company issues millions of policies every year and provides coverage for different vehicles like motor cars, trucks, motorcycles and other motor vehicles. Geico offers its services in all states of the United States of America but Massachusetts. The company usually deals directly with people over the phone and the Internet saving money on not employing insurance agents. But this marketing model of Geico irritates a lot of consumers and they complain about the poor, unprofessional and incompetent service."
* * * *
Refused to pay my claim!
GEICO has refused to pay on a claim that they first promised to pay. I have been going back and forth with GEICO for over two months now. GEICO has no record of a phone call that I made to them on October 16... I proved them wrong by pulling the phone records from my place of employment. They did not care that their records were incomplete and erroneous. I have sent two complaints to the insurance commissioner's office, the second is still pending... following is the text from the second complaint:
This is a follow-up to my first complaint that I submitted in December of 2006. Since that submission, GEICO has embarked down a path of the most unprofessional and incompetent behavior that I have ever experienced with any company. [source]
There are a whole slew of complaints in the comments section of the above thread
* * * *
Scam and cheating
I was a loyal Geico customer for over 10 years. I never had a claim. I never even had a speeding ticket or parking violation. Nothing. In a one year period, mine and my wife's cars were both hit, each time while our cars were not moving. First I was hit at a stoplight when a driver passed out and plowed through an intersection and hit a turning car in front of me. Again, my car was at a complete dead stop.
Later that same year, my wife's car was hit in her parking lot at work, when she wasn't even in the car. The car was unoccupied. Neither time did Geico pay a claim on my behalf when I was at fault. Would you like to know what GEICO did? They told me I was an unacceptable rick and promptly canceled all my coverages. When I called up and talked to them, their reason was that there were two claims against my policy. What?
Basically, after even after asking for and talking to a supervisor, I was informed that because both accidents were caused by other GEICO insured drivers, my policy was being canceled. I have never been as upset with a company I had done business with before.
No matter how old I become or how many people I have to tell this story to, I will never ever do business with this company again. They took over $15, 000 of premiums from me and then canceled me because I had the misfortune to get hit twice (in stationary vehicles) in 12 months by other Geico customers. I guess next time I'm at a red light, I should make sure I get hit by a State Farm or Allstate insured driver.
I am insured by geico since 2006 and I believe that they where the lowest rate i could find on auto insurance but that does not compare to all the hidden fees that they require you to pay without any notice. Geico should change its name to fraudco anything they can do to put money in there pockets. Geico charges hidden fees like under 3 years new driver insurance and if you had an international license for 6 years before that and get a US license they charge you as a new driver what crock of s***. Stay away from Geico if your a new driver and if your thinking of getting geico they will tell you a quote that is resonable and then when you take it they will add all kinds of fees when you least expect it to come. Geico sucks!!!
* * * *
Website dedicated to pissed off GEICO customers:
* * * *
It's Been 4 Months, GEICO, Where's My Money?
The following day was the first instance of night driving that occurred after I picked up the car. What happened you ask? No odometer and speedometer lights. Now, I'm starting to panic. I'm asking myself what else could be wrong? So, the following Monday, as soon as they open, I bring the car to the shop I wanted to from the very beginning. Mike, ever the great shop owner puts my car on priority, and proceeds to check it as I head back to work. Not an hour later, he finds GLARING repair issues ranging from aftermarket parts that were not installed properly, to shoddy painting, parts that were billed but never replaced, and the best part, a bent frame. Not being one to stand around and watch a friend and customer be taken advantage of, Mike begins the process of getting a claims adjuster back down to his shop to look things over. Upon doing so the next day (now the 11th) Bryan, the new adjuster totals the car. Upon explanation of my bill, he tells me that although the initial amount was $6200, Durable charged an extra $3000!!! for supplement work they did not even do properly.
So, at this point, although I am livid, I feel a bit of justification seeing as the right thing was being done. The next day, I get a call telling me they cannot total the car. My heart sinks. How could Geico total the car one day, and UNTOTAL it the next? This sort of thing would have been inconceivable to me before this moment. Fortunately, the following day they re-totaled the car, and I was told I should get a check within five business days. Sounds all well and good right?
Well, after three separate phone calls to the total loss representative assigned to my case, I have not yet received word back, and I am still left carless, and with no idea when I am to receive my check. Not only was my car not repaired properly, but because Geico steered me to one of their shops illegally, I've been without a car for close to four months, and thus far have no recourse. I just felt that although their commercials appear to allow them to perform small to large miracles, this time around, they failed me as a customer, and as such, the loyal readers of The Consumerist should know to beware.
* * * *
Should Massachusetts legislators be contacted to request legislation be passed to consider having GEICO auto insurance, not having valid insurance when driving into Massachusetts from other states? If GEICO does not pay, or does not pay timely, claims, they legitimately owe for lost wages and for medical, they can be contributing to further hurting a national economy and adding to the mortgage crisis by causing more families to default on their mortgages and be out on the street.
If out of state motorists have to worry about being arrested, their cars being towed away to an impound lot, fines, and court for not really having valid insurance, driving through Massachusetts, maybe the government minded paper pushers running GEICO out of Washington, DC, will wake up and start better serving the public and maintaining better business and claim payout policies.
Contacting US Senators and Congresspersons about what is passing as insurance for our homes, cars, businesses, and to protect us in eventualities is lacking, and in too many instances, bad business practices are being employed, maybe We the People, can help fix a system that has been broken too long.
* * * *
* * * *
Legislating Insurance Changes
The above picture, stolen [from here]
GEICO is allegedly not licensed to sell insurance in Massachusetts.
If GEICO is considered not really having auto insurance coverage by Massachusetts, those driving into Massachusetts could have their vehicles towed and impounded with impound fees compounding daily, be arrested, fined, and face days in court. Why do this? Well, it would wake up the nation to what is going on with insurance companies, and maybe possible changes could be legislated benefiting We the People.
If GEICO has been more stingy, unreasonable, and employing tactics to get citizens to cave into unresonable settlements, or just signing off, GEICO's business practices and complaints lodged against GEICO should be reviewed by Massachusetts legislators, as well as nationally, by US Senators and Congresspersons.
If GEICO insured drivers drive in from out of state and cause deaths, personal injury, lost wages, and mounting medical bills, and if GEICO delays paying what is owed, or only partially pays, or doesn't pay what is owed, they are further harming the economy nationally, medical providers, the homes industry, adding to the mortgage crisis, and can be contributing to the break up and the harming of families. Maybe GEICO corporate executives could even be prosecuted in Massachusetts by the Attorney General for risk of injury to minors, a felony, and to the contributing to the delenquency of minors, given their payment policies doing harm to children and familes, as well as the economy.
Someone who isn't compensated timely, or not compensated fully, or at all, can have ruined credit, face liens, and court. Those teatering, just barely making it, can fall into the prison trap and/or even be contemplating suicide.
By clicking on the white envelope below this post, you can send this post by email. Please make your US Sentors, Congresspersons, and your local elected officials aware of this post and this very important national issue.
Steven G. Erickson